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How To Order
This site offers three routes to purchase your goods. Making a purchase couldn't be any easier.The following is detailed information about:
If you would like to view our Terms & Conditions before the checkout procedure please click here.
To order products using this website, simply follow these steps:
- Click the button to the left corresponding to the type of product you wish to purchase.
- Find the product(s) you wish to purchase.
- You will be given the option of viewing a bigger image and more details, simple click the link 'click for more details' or the product name, you will still have the ordering options available in the pop-up window.
- For each product, select the options you require (if applicable), the quantity you require, then click the 'Add to cart' button. A box will be shown (your 'Shopping Cart') containing the product(s) you wish to purchase.
- After you have finished your shopping, click on the 'View Cart' button to the left.
- At the View Cart page, make sure the cart contains the products you wish to order, then click on the 'Checkout' button.
- At the checkout page, make sure the product details are correct, fill in any information the page requires, and click the second checkout button.
- At the new page, fill in your details (such as address and so on), select a payment method, then click the proceed button.
- Depending on what payment option you have chosen, you will be taken to a new page where you may finish inputting your payment details.
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Pay via Secure Server
Payments can be made over the internet utilising our 128bit secure server with the added security of PGP encryption software. For a detailed explanation of this please see the safe site section.
Pay Over the Phone
To place an order, please call our mail order hotline on +44 (0)15394 43719 and speak to one of our sales advisors. Lines are open between 9am and 5.30pm Monday to Saturday (UK time applies). We accept Delta, Visa, Visa Debit, MasterCard and Switch. Please have your credit card details available.
Send a Fax
The shopping cart will automatically generate a fax order form, which can be printed out and faxed to us on +44 (0)15394 43719
By Post
Printed orders generated by the shopping cart can be sent with a cheque or postal order. Please post to:
Thistle of the Lakes
Ivy Cottage,
Thickholme,
Patterdale Road,
Troutbeck,
Cumbria
LA23 1NT
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Other notes on using this site
How to use the checkout
Once at the checkout, please follow the on screen instructions. There's a simple form to complete, split into three easy to follow Sections. Please ensure your e-mail address and telephone number is typed in correctly on the order request, this will ensure we can contact you with any queries.
Questions ? Feedback ?
We welcome any questions or feedback about our shopping site. If you have any questions or suggestions about how we can improve your shopping experience whilst using the site, please use our contact form.
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Thistle of the Lakes
Ivy Cottage, Thickholme, Patterdale Road, Troutbeck, Cumbria LA23 1NT
Telephone/Fax: 015394 43719
Enquiries: info@thistleofthelakes.co.uk